
Philips “problem Coffee Makers” Would Not Return
Philips recently announced, as a result of several as the Philips “Qin Xin concentrated” brand Coffee Pot was slightly injured in the incident, the company decided to recall the product. However, Philips Electronics China Group, said spokesman Zhang Tonghua, now do not accept returns, only provide free repair.
Philips reporter visited yet found “problem coffee makers” in the Shen sale, but some manufacturers are selling Online Shop also offers free
Service News Background Philips recently announced, due to several since the use of Philips, “Qin Xin concentrated” brand coffee pot was slightly injured in the incident, company decided to recall the product.
Philips said that security risks exist around the coffee pot 700 million for July 2006 to November 2008 between the products in the Chinese market and only a HD7810 coffee maker models.
4 19, reporter, Chen Cheng Small appliances Had visited the market, Philips was not found “problem coffee makers” in Shen for sale.
Philips aspects that consumers not to accept returns, only to provide free maintenance.
“Problem coffee pot” does not outcrop in the Shen
4 19, reporter, Chen Cheng visited in more than 10 shopping malls and supermarkets were not found “problem coffee pot” figure.
10 am that day, reporters in the street, a small mall
Home Appliances Philips products counter sales area and found that there are six kinds of coffee makers Philips models, but found no problems in the HD7810 coffee maker in the figure.
“Coffee is a luxury most do not have access to consumers in China, sold in small home appliances the worst of it.” April 19, Tai Yuen Street, a shopping area of small appliance sales saleswoman told reporters revealed that the coffee maker has its own specific consumer product groups, mainly the pursuit of romantic and fashionable white-collar workers.
Reporter found that although Philips has already announced the recall of the products in question, but there are still some Online Shop which sold coffee seller, priced at 900 yuan.
China has thousands of product recalls
4 19, Philips Electronics China Group, said spokesman Zhang Tonghua, at present, Philips HD7810 coffee maker on the recall of applications have been approved by relevant departments, according to her estimates, the recalled products thousands in China.
Zhang Tonghua also said the recall Philips HD7810 coffee maker products sold mostly in Shanghai, Philips sales record in the official labeling of the product is not sold in Liaoning province information, but does not rule out the possibility Some dealers will sell these products Liaoning.
Factory repair only temporarily return According to Philips customer service center to the staff of China, Philips coffee maker potential security risks will only occur in severe calcification of the coffee machine, packing scale with extreme machine suffered a power failure resulted in additional pressure will cause a sudden rupture machine.
According to its disclosure, Philips has not yet been received in China, coffee pot burst due to injuries to the user feedback.
“We do not accept returns, only to provide free maintenance.” Zhang Tonghua said for this, Philips will be issued a notice this week announced specific proposals, in the meantime, consumers can call 4008800008 hotline counseling related issues.
Related Reading: Philips (China) recalled 6,000 units in China, coffee pot issue
Philips coffee maker problem involving safety hazards in China
Philips deposit “security flaws” are selling coffee Shanghai
Philips 7 million deposit safety recall defective coffee pot
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